Case Study

Unmanned petrol filling station 

The project

  • Major UK grocery retailer moving its petrol forecourt operation to run on an unmanned basis 24/7 while complying with health and safety requirements and ensuring customer safety and support

The challenge

  • Provide a system to identify potential health and safety violations and identify persons potentially in difficulty on the forecourt site

Our solution

  • Use of video analytics to identify scenarios of health and safety risks with high accuracy and low false alert rate. Alerts forwarded to an alarm hosting service on the cloud that is remotely monitored by two-way communication with the site via a help point

The benefits

  • Compliance with Petroleum Officers requirements and on-going identification of potential safety risks
  • Improved customer experience with reduced queuing as pumps become available more quickly with motorists paying at the pumps instead of spending time in the kiosk
  • Reduced running costs and increased revenue with kiosk area removed and faster customer turnaround at pumps

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