Major UK grocery retailer moving its petrol forecourt operation to run on an unmanned basis 24/7 while complying with health and safety requirements and ensuring customer safety and support
The challenge
Provide a system to identify potential health and safety violations and identify persons potentially in difficulty on the forecourt site
Our solution
Use of video analytics to identify scenarios of health and safety risks with high accuracy and low false alert rate. Alerts forwarded to an alarm hosting service on the cloud that is remotely monitored by two-way communication with the site via a help point
The benefits
Compliance with Petroleum Officers requirements and on-going identification of potential safety risks
Improved customer experience with reduced queuing as pumps become available more quickly with motorists paying at the pumps instead of spending time in the kiosk
Reduced running costs and increased revenue with kiosk area removed and faster customer turnaround at pumps